Shipping & Return Policy

Domestic Orders

Canada: 4-8 Business Days

Philippines: 2-8 Business Days

International Orders

Standard Shipping: 4–18 business days

Please note: Shipping times do not include processing time.
All orders require 1–2 business days to be packed and prepared before shipping.

Duties & Taxes

Orders shipping within Canada and the Philippines will not incur additional duties or taxes.

For orders to the United States, Shipments are DDP (Delivery Duties Paid). You will be charged for Tariffs, Duties and Taxes upon checkout. No other fees should be charged to you upon arrival.

For international deliveries, applicable import fees must be paid by the customer upon arrival. These charges are determined by your country’s customs office and are the buyer’s responsibility.

Packages may be held by customs, which can cause delivery delays outside of our estimated timeframes

Returns & Exchanges (Store Credit Only)

We do not offer refunds or exchanges. You may return eligible items for store credit within 30 days of delivery.

Items must be unused, unwashed, unaltered, in original packaging with all tags attached, and free of odours or stains.

To process a return, email info@blyzstudio.com with your order number and reason for return.

Return shipping is paid by the customer. We are not responsible for packages lost in transit. If we do not receive your return, we cannot issue store credit. 

If you received a defective item, email info@blyzstudio.com with photo/video proof of the defect for review.

Once your return is received and approved, store credit will be issued via e-gift card.

Original shipping fees are not credited. Returns that don’t meet these conditions may be refused.